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Practice Management

Integrated Management System

Ingleton Wood Martindales Quality Administration System has been assessed and approved by QMS Quality Management Systems Ltd. to BS EN ISO 9001: 2001. The approved Quality Administration System applies to the provision of Project Management, Architectural and Principal Designer services.

Ingleton Wood Martindales follow a rigorous environmental management system and have been registered with ISO 14001 accreditation since 2009. Every project undertaken by the practice is evaluated for sustainability in design, construction and use.

Our primary environmental objective is to become a zero-carbon organisation.  We are working towards minimising our carbon emissions, but also offsetting our carbon footprint by designing projects which exceed current regulatory requirements for energy use.

Every client has a nominated Partner responsible for their project work. This is backed up by the client feedback forms and a complaints policy operated in accordance with RIBA standard procedures. Construction industry KPI's are monitored against industry standards for best practice and continued improvement.

Our bespoke project management software provides a centralised database for time and expenses records, resource allocation, sub-consultant registration, invoicing, contract administration and comprehensive financial reporting.

Our 'Sharepoint' extranet site provides a web-based password-controlled data storage for all project information such as BIM models, documents, discussion threads and project calendars. This ensures the whole project team has access to project information from any location, while reducing the reliance on paper and printing.

Carbon Footprint
Customer Care
Project Management